BOSTON CLOTHING VIP LOYALTY PROGRAM

Terms & Conditions

By joining or using the Boston Clothing VIP Loyalty Program (“Program”), you agree to these terms and conditions.

1. YOUR VIP BENEFITS

Members receive 10% off all future full-price purchases at Boston Clothing stores in Australia, subject to the exclusions below.

The discount starts from your next purchase after joining. It does not apply to your first purchase or the transaction made when signing up.

The VIP discount:

• Applies to full-price merchandise only.
• Excludes gift cards, alterations and freight.
• Does not apply to sale items.
• Cannot be combined with other discounts or promotional offers.
• Is available in-store only and cannot be used online.

Members may also receive invitations to additional offers or promotions. Separate terms may apply to those offers.

2. JOINING THE PROGRAM

To join, you must make a purchase at a Boston Clothing store and provide your full name, a valid email address and your phone number at checkout.

Your membership is activated after your sign-up purchase is completed. Your VIP discount is then available from your next eligible purchase.

Membership is available to Australian residents aged 13 years or older.

Boston Clothing employees, employees of its subsidiaries and affiliates, their immediate families, anyone eligible for an employee discount, and corporate or wholesale account holders are not eligible to join.

3. USING YOUR MEMBERSHIP

Present your Boston Clothing VIP Loyalty Card or provide the email address linked to your membership before payment so staff can identify your account and apply your discount.

Membership is personal to you and cannot be transferred to or used by another person. Boston Clothing may request identification to verify your membership.

Only one membership may be used per transaction. Discounts cannot be applied retrospectively to completed purchases or exchanged for cash.

The Program provides discounts only. It does not involve earning or redeeming points.

4. RETURNS AND EXCHANGES

Purchases made using your VIP discount are subject to Boston Clothing’s applicable returns policy and your rights under Australian Consumer Law.

Where a refund is provided, it will be based on the amount you actually paid, including any VIP discount applied. The discount itself has no cash value and is not refundable.

5. YOUR DETAILS AND LOYALTY CARD

Please keep your membership details up to date so we can identify your account and contact you about the Program.

You can update your details at any Boston Clothing store or by emailing info@bostonclothing.com.au.

If your card is lost or stolen, please contact a Boston Clothing store. Staff can help locate your membership and arrange a replacement card where available.

6. PRIVACY AND COMMUNICATIONS

The personal information you provide will be used to manage your membership, apply your benefits and personalise your shopping experience, in accordance with Boston Clothing’s Privacy Policy.

By signing up to the Program, you consent to receive marketing communications from Boston Clothing by email and SMS about products, offers, promotions and events.

You can withdraw your marketing consent at any time by using the unsubscribe option in our messages or contacting info@bostonclothing.com.au.

Unsubscribing from marketing does not cancel your membership or affect your VIP benefits. We may still send essential, non-marketing communications about your membership or changes to the Program.

7. CHANGES AND CANCELLATION

Boston Clothing may make reasonable changes to the Program, its benefits or these terms and conditions, or discontinue the Program.

We will give members reasonable advance notice of any material changes that reduce their benefits, or of the Program’s closure, using the email address linked to their membership. Updated terms and their effective date will also be published at bostonclothing.com.au.

Changes will not affect discounts already applied to completed purchases.

You can cancel your membership at any time by contacting us by email or post using the details below. Once your membership is cancelled, your VIP benefits will end.

Boston Clothing may suspend or cancel a membership where there are reasonable grounds to believe it has been used fraudulently, misused or used in a serious breach of these terms. We will notify the member and explain the reason where reasonably practicable.

8. YOUR CONSUMER RIGHTS

Nothing in these terms excludes, restricts or modifies any rights or remedies you have under Australian Consumer Law or any other applicable law that cannot lawfully be excluded, restricted or modified.

9. CONTACT US

For membership enquiries, updates or cancellations:

Email: info@bostonclothing.com.au

Post:
Boston Clothing
Attn: Marketing Department
87 Chifley Drive
Preston VIC 3072